If you're experiencing a problem  with one of our software products, please fill out and submit the following bug  report form.

If what you want to tell us is really more of a  suggestion or a request for enhancement, please use our suggestion form instead.

Bug Report  Form

Please be as specific as possible when describing  the problem.

1. What version of the software are you  using?
   Release 8 Release 9 Release 10
   
   
2. What operating system are you using?
   Windows 10 Windows 8 Windows 7 Windows Vista Basic Windows Vista Home Windows Vista Business Windows Vista Ultimate Windows XP Home Windows XP Pro Other  Other:
   
   
3. Please enter a brief one-line description of the  problem:
   
   (example: "Editor doesn't respond to  up-arrow under image")
   
   
4. If the problem is reproducible, please list the  steps required to cause it,
   leaving a blank line between steps:
   
   (example:  "1. Create a new file. 2. Insert some text ...")
   
   If the problem is not reproducible (only happened once, or occasionally  for no apparent reason), please describe the circumstances in which it occurred  and the symptoms observed:
   
   (note:  it is much harder for us to fix non-reproducible bugs)
   
   
5. If the problem causes any error messages to  appear, please write down the exact text displayed and enter it here:
   
   
   
6. Please provide us with the following information  in case we need to contact you:

Name:   
Phone:   
E-mail: